Amazon.com: Customer reviews: Certified Refurbished Fire TV Stick with Alexa Voice Remote (includes TV controls) | HD streaming device

Top positive review

Bought to get the remote

Reviewed in the United States on March 19, 2021

Our remote for Fire Stick apparently died. I tried every thing on line to revive it. When I saw the prices of just the remote I decided for a few dollars more might as well get the whole thing and not worry about pairing remote and Fire Stick. I am not happy the remote by itself was almost as much as both together.

43 people found this helpful

Top critical review

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It didn’t work

Reviewed in the United States on March 2, 2021

It didn’t work. If you are going to sell a refurbished item you should probably take the time to actually refurbish it.

40 people found this helpful

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From the United States

Mike z

Maybe you will have better luck

Reviewed in the United States on March 15, 2021

Verified Purchase

Not impressed. If had to do over, I would not do it again. It keeps freezing up and crashing. I've had several of these over the years. Currently 3 in use. Only reason go it was because moved and lost remote so ended up about the same price. If I can get the remote working and use on other one I will do that instead. However with that said I like how the format on the main screen is easier to manage. But, is it worth it, not really.

15 people found this helpful

Helpful

Michelle

Item was defective

Reviewed in the United States on January 5, 2022

Verified Purchase

I purchased my last Fire Stick, and it was refurbished. I have had no problems with that item, and it's been a couple of years now. I ordered this item, and it was defective. I put new batteries in it three times as the remote kept saying the battery was about to die. Each time, the back panel of the remote got warm which is not a normal thing. I am returning this item and buying a new one instead. It may just be a fluke that this stick was bad. I know the new one will be great, so I am anxious to receive it this Friday!!!

Helpful

Amazon Customer

Needs reboot EVERY TIME

Reviewed in the United States on November 26, 2021

Verified Purchase

Though glad this FireStick actually has volume control with Bluetooth devices (finally), it's had to be updated 4 times in 2 weeks-- not automatically-- and has to be powered off and on manually (at the power source) every*single*time it has been shut off. Even for a few minutes. Not a great feature.

Helpful

RecoveryRay

nothing but a problem

Reviewed in the United States on September 26, 2021

Verified Purchase

notihng but a problem its slow it just doesnt work right ive had othe rifresticks and they were great but this one , worthless threw it out i was so pissed

One person found this helpful

Helpful

Tina Brungard

Would not buy refurbished again

Reviewed in the United States on December 6, 2021

Verified Purchase

Had to end up buying a brand new one because this one is terrible. It’s not a problem if you are OK with constantly unplugging it and resetting. It has no memory so I was not able to download all the apps I needed/wanted.

Helpful

Anthony Nova

Remote problem

Reviewed in the United States on February 13, 2022

Verified Purchase

The media could not be loaded.

Remote not connecting

2 people found this helpful

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Megan

Did not receive remote in picture

Reviewed in the United States on October 27, 2021

Verified Purchase

As a Fire Stick, it works fine. I don't have any problems with the buttons that are there, but in the photograph, the remote has both a power button and volume controls, whereas the Fire Stick I got has neither. It's like a "light" version. Feels deceptive, wouldn't recommend.

Helpful

scienide

Ghost in the machine

Reviewed in the United States on September 27, 2021

Verified Purchase

After a couple of days, it would start shuffling side to side, scrolling through the apps with no remote control response. I'll learn not to buy refurbished.

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