Amazon.com: Customer reviews: Certified Refurbished Fire TV Stick with Alexa Voice Remote (includes TV controls) | HD streaming device | 2020 release
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
7,431 global ratings
5 star
79%
4 star
11%
3 star
4%
2 star
2%
1 star
5%
Certified Refurbished Fire TV Stick with Alexa Voice Remote (includes TV controls) | HD streaming device | 2020 release

Certified Refurbished Fire TV Stick with Alexa Voice Remote (includes TV controls) | HD streaming device | 2020 release

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Top positive review

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Robert Copeland
4.0 out of 5 starsBought to get the remote
Reviewed in the United States on March 19, 2021
Our remote for Fire Stick apparently died. I tried every thing on line to revive it. When I saw the prices of just the remote I decided for a few dollars more might as well get the whole thing and not worry about pairing remote and Fire Stick. I am not happy the remote by itself was almost as much as both together.
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43 people found this helpful

Top critical review

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JS
1.0 out of 5 starsIt didn’t work
Reviewed in the United States on March 2, 2021
It didn’t work. If you are going to sell a refurbished item you should probably take the time to actually refurbish it.
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40 people found this helpful

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5,882 global ratings | 525 global reviews

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From the United States

Sherrie Nielsen
5.0 out of 5 stars Firestick
Reviewed in the United States on April 6, 2021
Verified Purchase
My firestick was acting up and I went through all the protocols and it did not come back to life. I ordered this updated Certified Refurbished Fire TV Stick with Alexa Voice Remote. It was easy to install and is working fine. I like this remote has the volume on the firestick so I don't have to switch between remotes. Alexa voice remote works well for everything except turning on the TV.
19 people found this helpful
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Amazon Customer
5.0 out of 5 stars New Home Screen Needs Work
Reviewed in the United States on April 8, 2021
Verified Purchase
The new home screen has a main menu which, according to Amazon's description, should have these main categories:

Find
Libraries
Live
Settings

But "Libraries" isn't really there. After an hour chatting with Firestick support to find out where I can find my DVR recordings and Watchlist and purchased movies, the fifth support person was able to point out that "Libraries" is now a sub-category of "Find", instead of being a main menu item, as the document (and common sense) tells us.
13 people found this helpful
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vic6334
5.0 out of 5 stars Very fast !
Reviewed in the United States on July 25, 2021
Verified Purchase
For whatever reason this thing beats my fully upgraded old NVIDIA TV shield box, what's called PRO version now. This fire stick never freezes, never hesitates, super fast and efficient. Operates flawlessly no matter what I throw at it. I even was able to watch movies from website with ease I could not watch with NVIDIA shield or SONY TV. It intuitively turns on mouse when needed for browsing web. You tube just comes on right away what looks like before I even press the button. Voice operation is quite impressive as well. TV controls work very well! This is TV stick on steroids! I am thinking of selling my NVIDIA and getting fire stick 4K version.
2 people found this helpful
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Alamo Sam
5.0 out of 5 stars Refurbished remote may need manual reset before pairing to Stick
Reviewed in the United States on February 6, 2022
Verified Purchase
This refurbished unit was packaged well and looks new. However, after plugging in the stick, the on-screen instructions indicated it was searching for the remote.- and couldn't detect it Tapping the remote's Home button as instructed did not help. Because there are no obvious power indicator lights on the remote when I pressed buttons, I thought maybe the batteries were bad. But replacing with new batteries didn't help. So I assumed I had a bad remote...Not true. The problem appears to be with the refurbished state of the remote- Unlike a new remote it needed to be manually reset by holding the home button for 10 seconds at which point the blue indicator light on the remote blinks- and the stick was then able to detect the remote.
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Neil C
5.0 out of 5 stars I Was Really Impressed.
Reviewed in the United States on May 6, 2022
Verified Purchase
I was really impressed by this Firestick. I've had a couple of these for a while now, but I decided to add this one to a TV that didn't have one. I was really surprised at how much easier it was to get this one up and running. They've really made some improvements over the years.

For the most part, all I really had to do was connect it, put the batteries in the remote (which are supplied) and hold down the home button for a few seconds and most everything else was done for me. I didn't even have to connect it to the internet, that was done for me as well.

Now... Talk about speed and ease of use... Well, this thing was really smooth and had all my settings ready to go. So all in all. I'd definitely recommend it. 🙂
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Cinderhill
5.0 out of 5 stars Replaced Kinetics TV & Set top box with FIRESTICK
Reviewed in the United States on June 2, 2021
Verified Purchase
My service from our local streaming provider was unsatisfactory. Its servers overloaded and constant buffering. Their service guy said he had the same problem but he used a firestick and downloaded the app and everything was good. I tried one, it worked, so I bought 2 more, (Refurbished). Installed fast, downloaded the app needed and am very happy. Cancelled the set top boxes (monthly rental and kinetic tv service from windstream (big savings) but retained the internet service from Windstream which is OK in my area.
2 people found this helpful
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Amy Segura
5.0 out of 5 stars Amazing and well worth the purchase!!
Reviewed in the United States on May 26, 2021
Verified Purchase
I was in the market for a streaming service that I could use more than my Xbox so I researched and bought the TV Fire stick. I’m so happy with the service I can program the streamers I like, workout training programs, music streaming and so much more. The current TV Fire stick has the tv controls which limits the number of remotes I have and had the Fire stick lite devices with no tv control in 2 other rooms so everyone can stream what they want! I highly recommend it! I purchased refurbished because it was in my budget and I use it everyday! Easy accessibly, setup, account/profile setup and download, etc. Has amazing streaming quality, voice integration that is easy to use and Alexa works really well when you want to use that option.
2 people found this helpful
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Nate
5.0 out of 5 stars Works great
Reviewed in the United States on April 16, 2021
Verified Purchase
Apple decided they weren't going to produce any further updates for our Apple TV box. One at a time, the apps would quit working and we would be greeted with a message pretty much stating that the unit was at the end of its life, so we purchased this FireTV stick. We had problems right away getting the remote to sync. That was immediately solved by reading the quick start guide. It works just as good as the 4K model we bought for our bedroom a few months ago.
2 people found this helpful
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Steven C Scott Jr
5.0 out of 5 stars Awesome!
Reviewed in the United States on March 20, 2021
Verified Purchase
Not sure what warranted the question about "thickness" as it appears to be a basically standardized size in comparison with similar competitor products.
Regarding functionality/ease of use, voice, and streaming satisfaction; in my opinion both the updated FireStick as well as the updated, microphone (voice) inclusive remote control are very very comfortable, well laid-out, and are easy to familiarize. Together functioning as a system; FireStick with Alexa voice remote provides a fresh and excitingly satisfying viewing experience that offers a huge variety of A ++( as well as other) movies, and tv integrated in a way that has not been seen until now. Great job development team... Keep up the awesome work Amazon!
One person found this helpful
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John A.
5.0 out of 5 stars BEST TV EVER!
Reviewed in the United States on September 22, 2021
Verified Purchase
I had avoided streaming TV because I thought it would be a bunch of old stuff no one would want to watch. WOW, was I wrong! So many cool free movies and shows. Premium subscriptions are available if you want them at affordable prices. We are paying two hundred dollars a month for satellite TV and now I'm asking myself WHY? Buy this, it's awesome.
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