Top positive review
New version is much better
Reviewed in the United States on March 24, 2021
June 2021 update:
2 months later their new model was ready to ship and I received it, after providing a different address, as they could not/would not ship to my old address.
I assembled the tower and I noticed 2 changes, the added brace (#17), which I am not sure is needed (I believe this part is the one to use the 2 longer screws included, but the instructions do not mention there being 2 different types of screws, just one type of screw or a bolt). However I believe that added braces under the main step (#11) are a great improvement and are why this step arrived unbroken. I think this was the needed change. With this change to a critical part I believe this stool will be a better purchase.
Unfortunately I did still have a few screws that I will have to use glue for to hold because they just spin in place, because too much was drilled out for the pilot holes.
All in all we are happy with both stools and so I decided 4 stars was ok but there is a level of difficulty because of the prep on their end and the less than perfect instructions. But in the end with a bit of extra work, you will have a good final product your kid can enjoy. But the first version required I have wood glue, clamps and a drill to correct things, the new version did not require much extra.
April 2021 update:
The seller contacted me after the following review and let me know they would like to make things right. They will soon be releasing a new version of this and told they would be shipping me one shortly. I have temporarily updated my review from 1 to 3 stars as an act of good faith and will update again when I receive the new version. If i were in the market currently i would wait to purchase it his till a new version is available.
The quality of this product is poor with parts split/cracked from the box and others doing so when hand tightened and the tolerances are also poor as things don't line up. Expect to use a drill, wood glue and clamps to assemble and fix along the way. With the main step, where your child stands (the whole point of this product) split down the middle and un-useable without wood glue and clamping it back together.