Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
5.0 out of 5 starsSo glad I spent the extra money to cover my gaming chair!
Reviewed in the United States 🇺🇸 on November 28, 2020
So glad I got the furniture protection plan. I bought a gaming chair that was pretty cheap, but I guess you get what you pay for and broke within a couple of months. Luckily, I had gotten this plan and they were able to cover it.
Covered my office chair that I bought during the great WFH rush. The chair wasn't the best and carried a significant price tag; with coverage on the chair once it broke down, made it much less painful to replace out of pocket. 9/10 easy to file the claim, payout was fair.
I purchased two bed frames for my daughters first apartment. She was able to assemble them with no problems. They are sturdy and sleep well with the mattresses we ordered from Ashley Furniture. If I ever needed to order this item again, it's a no brainer purchase!
Had a claim submitted and approved in Feb 2022. Hadn't received reimbursement still in July 2022 (I am a professional procrastinator).
Went online to see what was up, got told to phone a number, was told it was the wrong department and got transferred again, was told it was the wrong department and got transferred AGAIN. Once I found the person I needed to, my issue got resolved in about 10 minutes.
Overall a good experience, but will know for sure when I get my money back.