Top critical review
Trying to File a Claim
Reviewed in the United States on January 29, 2021
It was impossible to file a claim on line. I followed all the steps at least 10 - 15 times without any success. Did the chat room with Fatima to no avail. Fatima was excellent but in the end she had me phone customer service to file the claim. The end result was since I had the item (recliner) for less then two months Alvin told me I had to file the claim with the manufacturer. Alvin said to call you folks back if the manufacturer does not cover.
Right now, I am going through Heck trying to find a phone number for them to even get a hold of them to file a claim