Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
I was expecting something much better from this brand. One of the chairs broke as soon as my daughter (2 years old and less than 30 lbs) sat on it. She got it for Christmas, so it hasn't been even a month and the other chair is falling apart.