Top critical review
When it works it works, but questionable reliability.
Reviewed in the United States on October 19, 2019
So far so.... ok. I ordered a 2 pack of these smart plugs about a week back so I can't comment on longevity. When they arrived 1 of the 2 made a high pitched sound constantly while plugged in accompanied by a series of clicking (almost like an arching) sound. The other one in the package seemed in better shape. After fighting a bit with the app, I figured out the pairing process they were looking for and got them integrated over into the Alexa App. The functional plug works as advertised and (as of right now) is still working as intended.
When I contacted the company about the faulty plug, their first response was that it was "normal". Needless to say I found this a bit unnerving but after another e-mail exchange they offered me a make-good code and I've ordered another set. It's entirely possible I just happened to get a bad one, and I appreciate them offering me a free code, but the fact that their first response was basically not to worry about it is why I can't go higher than 3 stars on this one.