Top positive review
Easier install than TP link, more difficult set up. Probably just a growing pain.
Reviewed in the United States 🇺🇸 on December 3, 2021
I've installed a lot of TP Link Kasa smart switches and greeted this Amazon Basics one with a sense of giddy excitement. Yes, actual giddy excitement. The reason is that the Amazon wall clock and the Amazon smart plugs have been so very easy and painless to set up. The TP Link ones are pretty easy, but the Amazon gear was even easier. I'm not so sure about this switch now that I've gone through a full install and setup.
First the good - installation was a breeze. The reason they are easier to install than the others is that these ones come with wires and wire nuts for every line. The others have terminals for the hot wire and the load wire. The wire nuts are easier and quicker for my use case.
Now the not so good - I whipped out the phone, followed the setup instructions, and no bueno. Next I spent too much time trying to figure out how to set the Eero pro (Wifi router) or the Pixel 5 to use just 2.4 GHz WiFi because that's what the switch uses. I thought that that would allow setup. Finally, I did what the trouble shooting guide suggested - I used a different phone. Specifically, an old Pixel 1. Boom! It worked. It took a minute for the phone to start up. It took 10 seconds for the switch to be recognized and added to the network, the alexa app, etc. Sooo, I'd be totally happy with this switch if I hadn't upgraded my phone to one that's incompatible for some strange reason.
But wait - there's more. While messing around with the Eero, I had noticed a device called "First Switch". I wasn't sure what it was but ignored it, intending to figure out what it was later. When this switch finally registered, its default name was "First Switch". Now I'm wondering if the switch arrived already configured for my WiFi network and maybe already on my account. If so, there was no super clear hard to ignore indication like an email, Alexa nagging me, a notification when I tried to set up the device, etc. Now I'm wondering if this switch was so easy to set up that I didn't even need to perform a setup.
Finally - a minor annoyance, it would be fantastic if the MAC address was on the switch or something.