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  • Amazon Basics Single Pole Smart Dimmer Switch, Neutral Wire Required,...
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Customer reviews

4.3 out of 5 stars
4.3 out of 5
1,631 global ratings
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4 star
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Amazon Basics Single Pole Smart Dimmer Switch, Neutral Wire Required, 2.4 Ghz WiFi, Works with Alexa

Amazon Basics Single Pole Smart Dimmer Switch, Neutral Wire Required, 2.4 Ghz WiFi, Works with Alexa

byAmazon Basics
Model: StandaloneStyle: Single Pole DimmerChange
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Top positive review

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D. Aldridge
5.0 out of 5 starsWorks fine if you understand how to wire it correctly.
Reviewed in the United States on February 18, 2022
This was my first encounter with a 3-way switch and I struggled with the simplicity of it. There is one black screw, which goes to, either the hot side of the supply line, or the hot side of the lamp connection.
This smart switch must replace the load side 3-way switch. With a meter or voltage tester, you can figure which unit is which by flipping the switch up and down..
The other two wires on a standard 3-way switch apparently have no markings. This was a new thing to me. One of the two "travelers" was black and the other was red.
Everyone keeps saying that you need a "neutral in the box" but no one mentions that you also need a hot wire in the box, as well. I simply went to the LINE side switch and moved the black TRAVELER to the black COMMON screw. This supplies power to the other switch, so that the Amazon switch LINE wire connects to the black wire that used to be a traveler on the LOAD side switch. The red TRAVELER wire goes to the brown TRAVELER wire on the Amazon switch. And, of course the former COMMON wire goes to the LOAD wire on the Amazon switch.
I tried using the bar code to set it up, but it didn't work at all. However, my Android phone app found the switch and it was up and running in good time.
It is interesting that, when I flip the traditional 3-way switch, I hear the relay in the Amazon switch activate, so that is where the action is. Of course, I generally don't use the physical switch any more, since the voice command works.
I've read several reviews from folks who say it wouldn't work. I was quite determined and found the solution before the return period expired.
This didn't come at all easy, but now I feel I have a much better understanding of something I should have learned 40-some years ago in my high school shop class.
Now that Amazon has included the schematic on this product page, it surely will be much easier for most purchasers to figure it out. I wasn't able to make out the fine distinctions in the tiny drawings that were provided in the box.
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14 people found this helpful

Top critical review

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peacedout
3.0 out of 5 starsHas to be first in series, tied directly to source
Reviewed in the United States on November 19, 2021
This switch looks great, but cannot be used down stream in the series (i.e., the add on switch). It has to be tied directly back to the power source (line wire). Doesn't work in my configuration as I don't have a neutral wire in that junction box. This isn't clearly stated in the instructions. Waisted a bunch of time troubleshooting.
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31 people found this helpful

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From the United States

D. Aldridge
5.0 out of 5 stars Works fine if you understand how to wire it correctly.
Reviewed in the United States on February 18, 2022
Model: StandaloneStyle: 3-Way SwitchVerified Purchase
This was my first encounter with a 3-way switch and I struggled with the simplicity of it. There is one black screw, which goes to, either the hot side of the supply line, or the hot side of the lamp connection.
This smart switch must replace the load side 3-way switch. With a meter or voltage tester, you can figure which unit is which by flipping the switch up and down..
The other two wires on a standard 3-way switch apparently have no markings. This was a new thing to me. One of the two "travelers" was black and the other was red.
Everyone keeps saying that you need a "neutral in the box" but no one mentions that you also need a hot wire in the box, as well. I simply went to the LINE side switch and moved the black TRAVELER to the black COMMON screw. This supplies power to the other switch, so that the Amazon switch LINE wire connects to the black wire that used to be a traveler on the LOAD side switch. The red TRAVELER wire goes to the brown TRAVELER wire on the Amazon switch. And, of course the former COMMON wire goes to the LOAD wire on the Amazon switch.
I tried using the bar code to set it up, but it didn't work at all. However, my Android phone app found the switch and it was up and running in good time.
It is interesting that, when I flip the traditional 3-way switch, I hear the relay in the Amazon switch activate, so that is where the action is. Of course, I generally don't use the physical switch any more, since the voice command works.
I've read several reviews from folks who say it wouldn't work. I was quite determined and found the solution before the return period expired.
This didn't come at all easy, but now I feel I have a much better understanding of something I should have learned 40-some years ago in my high school shop class.
Now that Amazon has included the schematic on this product page, it surely will be much easier for most purchasers to figure it out. I wasn't able to make out the fine distinctions in the tiny drawings that were provided in the box.
Customer image
5.0 out of 5 stars Works fine if you understand how to wire it correctly.
By D. Aldridge on February 18, 2022
This was my first encounter with a 3-way switch and I struggled with the simplicity of it. There is one black screw, which goes to, either the hot side of the supply line, or the hot side of the lamp connection.
This smart switch must replace the load side 3-way switch. With a meter or voltage tester, you can figure which unit is which by flipping the switch up and down..
The other two wires on a standard 3-way switch apparently have no markings. This was a new thing to me. One of the two "travelers" was black and the other was red.
Everyone keeps saying that you need a "neutral in the box" but no one mentions that you also need a hot wire in the box, as well. I simply went to the LINE side switch and moved the black TRAVELER to the black COMMON screw. This supplies power to the other switch, so that the Amazon switch LINE wire connects to the black wire that used to be a traveler on the LOAD side switch. The red TRAVELER wire goes to the brown TRAVELER wire on the Amazon switch. And, of course the former COMMON wire goes to the LOAD wire on the Amazon switch.
I tried using the bar code to set it up, but it didn't work at all. However, my Android phone app found the switch and it was up and running in good time.
It is interesting that, when I flip the traditional 3-way switch, I hear the relay in the Amazon switch activate, so that is where the action is. Of course, I generally don't use the physical switch any more, since the voice command works.
I've read several reviews from folks who say it wouldn't work. I was quite determined and found the solution before the return period expired.
This didn't come at all easy, but now I feel I have a much better understanding of something I should have learned 40-some years ago in my high school shop class.
Now that Amazon has included the schematic on this product page, it surely will be much easier for most purchasers to figure it out. I wasn't able to make out the fine distinctions in the tiny drawings that were provided in the box.
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14 people found this helpful
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Tyler Forge
TOP 1000 REVIEWERVINE VOICE
4.0 out of 5 stars Easier install than TP link, more difficult set up. Probably just a growing pain.
Reviewed in the United States on December 3, 2021
Model: StandaloneStyle: Single Pole DimmerVine Customer Review of Free Product( What's this? )Verified Purchase
I've installed a lot of TP Link Kasa smart switches and greeted this Amazon Basics one with a sense of giddy excitement. Yes, actual giddy excitement. The reason is that the Amazon wall clock and the Amazon smart plugs have been so very easy and painless to set up. The TP Link ones are pretty easy, but the Amazon gear was even easier. I'm not so sure about this switch now that I've gone through a full install and setup.

First the good - installation was a breeze. The reason they are easier to install than the others is that these ones come with wires and wire nuts for every line. The others have terminals for the hot wire and the load wire. The wire nuts are easier and quicker for my use case.

Now the not so good - I whipped out the phone, followed the setup instructions, and no bueno. Next I spent too much time trying to figure out how to set the Eero pro (Wifi router) or the Pixel 5 to use just 2.4 GHz WiFi because that's what the switch uses. I thought that that would allow setup. Finally, I did what the trouble shooting guide suggested - I used a different phone. Specifically, an old Pixel 1. Boom! It worked. It took a minute for the phone to start up. It took 10 seconds for the switch to be recognized and added to the network, the alexa app, etc. Sooo, I'd be totally happy with this switch if I hadn't upgraded my phone to one that's incompatible for some strange reason.

But wait - there's more. While messing around with the Eero, I had noticed a device called "First Switch". I wasn't sure what it was but ignored it, intending to figure out what it was later. When this switch finally registered, its default name was "First Switch". Now I'm wondering if the switch arrived already configured for my WiFi network and maybe already on my account. If so, there was no super clear hard to ignore indication like an email, Alexa nagging me, a notification when I tried to set up the device, etc. Now I'm wondering if this switch was so easy to set up that I didn't even need to perform a setup.

Finally - a minor annoyance, it would be fantastic if the MAC address was on the switch or something.
Customer image
4.0 out of 5 stars Easier install than TP link, more difficult set up. Probably just a growing pain.
By Tyler Forge on December 3, 2021
I've installed a lot of TP Link Kasa smart switches and greeted this Amazon Basics one with a sense of giddy excitement. Yes, actual giddy excitement. The reason is that the Amazon wall clock and the Amazon smart plugs have been so very easy and painless to set up. The TP Link ones are pretty easy, but the Amazon gear was even easier. I'm not so sure about this switch now that I've gone through a full install and setup.

First the good - installation was a breeze. The reason they are easier to install than the others is that these ones come with wires and wire nuts for every line. The others have terminals for the hot wire and the load wire. The wire nuts are easier and quicker for my use case.

Now the not so good - I whipped out the phone, followed the setup instructions, and no bueno. Next I spent too much time trying to figure out how to set the Eero pro (Wifi router) or the Pixel 5 to use just 2.4 GHz WiFi because that's what the switch uses. I thought that that would allow setup. Finally, I did what the trouble shooting guide suggested - I used a different phone. Specifically, an old Pixel 1. Boom! It worked. It took a minute for the phone to start up. It took 10 seconds for the switch to be recognized and added to the network, the alexa app, etc. Sooo, I'd be totally happy with this switch if I hadn't upgraded my phone to one that's incompatible for some strange reason.

But wait - there's more. While messing around with the Eero, I had noticed a device called "First Switch". I wasn't sure what it was but ignored it, intending to figure out what it was later. When this switch finally registered, its default name was "First Switch". Now I'm wondering if the switch arrived already configured for my WiFi network and maybe already on my account. If so, there was no super clear hard to ignore indication like an email, Alexa nagging me, a notification when I tried to set up the device, etc. Now I'm wondering if this switch was so easy to set up that I didn't even need to perform a setup.

Finally - a minor annoyance, it would be fantastic if the MAC address was on the switch or something.
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25 people found this helpful
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peacedout
3.0 out of 5 stars Has to be first in series, tied directly to source
Reviewed in the United States on November 19, 2021
Model: StandaloneStyle: 3-Way SwitchVerified Purchase
This switch looks great, but cannot be used down stream in the series (i.e., the add on switch). It has to be tied directly back to the power source (line wire). Doesn't work in my configuration as I don't have a neutral wire in that junction box. This isn't clearly stated in the instructions. Waisted a bunch of time troubleshooting.
31 people found this helpful
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Amazon Customer
5.0 out of 5 stars Easy to install
Reviewed in the United States on November 19, 2021
Model: StandaloneStyle: 3-Way DimmerVerified Purchase
Great dimmer. I've been waiting for TP-link to make a dimmer for 3way switches but Amazon beat them to it. No new app to download just install and scan the QR code and tell Alexa to turn it on. Thanks Amazon, one more location in my house just got a little smarter.
9 people found this helpful
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Bill B.
5.0 out of 5 stars Goodbye Control4, hello Alexa smart system. Love having my lighting work automatically
Reviewed in the United States on May 20, 2022
Model: StandaloneStyle: Single Pole SwitchVerified Purchase
Very straightforward to wire in to the existing switches except one I did not have a neutral so I’m going to have to come up with something different for that location. I have nine installed now and three more just ordered. Once they are installed it just takes a few minutes to get them connected to my network and Alexa. I have a routine that comes on at sunset and turns on the lights on my back patio, upper dock, Front porch, screen room and 4 foot tall light houses that are on my deck. When I go boating at night the lights on the upper dock make it easy to find my dock and as I get close I turn on the lower lights which lights up my entire dock. Really a big fan.
I have gradually replaced my Control4 system lighting with these. No more paying $150 for a switch and then having to deal with a prima donna home automation company (min $150 for anything, normally much more) to do a switch set up and having to call them back every time I need any minor change. I sold my 3 old Control switches for enough to cover almost my entire cost of Amazon smart switches. I also don’t miss the $150 a year subscription Control4 required for me to be able to control my system remotely we’re not connected to my home network. It is automatic with Alexa smart switches.

For installation I took the existing switch out and checked the black wires on both sides of the switch with the switch turned off. The one that does not have power is the red load wire and I put the red sticker on that one. Then it is very straightforward to wire the ‘red’, white, black and green to the corresponding wires coming out of the switch. I did have one box that had so much stuff already in it I could not fit the smart switch in. I bought a expander ring which is about a half inch extension to the outside of the box. I don’t love the way it looks but it certainly provides enough extra room for installation in a crowded box.
2 people found this helpful
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David A. Early
5.0 out of 5 stars Very well built! No-go for Tasmota/ESPHome
Reviewed in the United States on February 4, 2022
Model: StandaloneStyle: Single Pole DimmerVerified Purchase
I bought this hoping I could flash Tasmota or ESPHome on it, just to see if it was possible.
Although it does use an ESP32 module, it's only used for Wifi. It also has an Atmega AT32 for the heavy lifting (all I/O connects to the Atmega).
So Tasmota or ESPHome is not really possible.

The hardware itself seems VERY well made.
Its enclosure is properly grounded to the ground wire!
There are separate circuit boards for the HV and LV functions with lots of air gap between them.
The buttons feel very nice and have a great click to them.
The status LEDs are bright enough to see easily, but won't light up the room.

I don't see it mentioned on the main page, but there is a tab accessible while it is installed in the wall box that can physically disconnect the AC line. If you're working on the lights it's controlling, that feature makes it impossible for them to turn on accidentally. Great feature!

Setting it up with the Alexa app on my iPhone was very painless and straightforward.
Just make sure the Wifi network you connect it to has Internet access. It absolutely needs to call home to Amazon to work properly.
3 people found this helpful
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Bezoar
VINE VOICE
5.0 out of 5 stars Attractive. Easy setup and connection. Works perfectly.
Reviewed in the United States on December 4, 2021
Model: StandaloneStyle: Single Pole SwitchVine Customer Review of Free Product( What's this? )Verified Purchase
Disclaimer: I received this product for free through the Vine program.

I requested this single pole, non-dimmer switch to control the light in my office. Although this is an "Amazon Basics" product, it is a little bit more expensive than some other smart switches from other vendors. However, it comes complete with everything you need to install it, (unlike some other brands that leave out screws, cover plates, and even instructions). There is even a nice screw-less cover plate that snaps on.

Installation is straightforward and involves removing your old single pole switch and wiring the ground, hot, and load wires to the new switch. You will also have to connect the neutral line to the smart switch, an extra step as standard single pole switches generally do not require a neutral line. It is not difficult to connect the white lead to the existing neutral line in most electrical boxes.

Once installed I was pleasantly surprised to find that by the time I opened the Alexa App to install the switch, it had already been found and connected to the smart switch. All I had to do was to rename it. That's about the easiest smart device installation I've ever had.

As expected, the switch works perfectly. You can control the switch manually, through the Alexa App, or with voice commands to any Echo device in earshot. I am completely satisfied with this device.
Customer image
5.0 out of 5 stars Attractive. Easy setup and connection. Works perfectly.
By Bezoar on December 4, 2021
Disclaimer: I received this product for free through the Vine program.

I requested this single pole, non-dimmer switch to control the light in my office. Although this is an "Amazon Basics" product, it is a little bit more expensive than some other smart switches from other vendors. However, it comes complete with everything you need to install it, (unlike some other brands that leave out screws, cover plates, and even instructions). There is even a nice screw-less cover plate that snaps on.

Installation is straightforward and involves removing your old single pole switch and wiring the ground, hot, and load wires to the new switch. You will also have to connect the neutral line to the smart switch, an extra step as standard single pole switches generally do not require a neutral line. It is not difficult to connect the white lead to the existing neutral line in most electrical boxes.

Once installed I was pleasantly surprised to find that by the time I opened the Alexa App to install the switch, it had already been found and connected to the smart switch. All I had to do was to rename it. That's about the easiest smart device installation I've ever had.

As expected, the switch works perfectly. You can control the switch manually, through the Alexa App, or with voice commands to any Echo device in earshot. I am completely satisfied with this device.
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Me
5.0 out of 5 stars What is the best switch?
Reviewed in the United States on April 23, 2022
Model: StandaloneStyle: Single Pole SwitchVerified Purchase
I installed 6 of these in the same room as an Amazon Alexa with the ZigBee smart hub built in. I believe the two best current switch selection are this one and the Enright switch made by GE.
These are not Zigbee switches but are wireless 2.4 ghz. These are a breakthrough for amazon with price and functioned and ease of install. They only come in white to date. If you are trying to match the color to wall plate for dual and three-way outlets you want the wall plate that says “glossy”. They come with a nice one switch cover. Also switches made by GE in white for rocker panel or plugs will match the color of the switch closely
The GE enbriten with quick fit and simple wire Zigbee switches that work with the Alex hub are actually easier to set up but the cost $44 each. They are also rated at 15 Amps vs 3 amp for Amazon basic switch,so are heavy duty

To use ZigBee the Alex, need to be in the same area or part of the house as the Enright switches. It does come with a switch cover for different colors.
Both switch brands allow you to connect directly to Alexa without having a 3rd party app or hub installed. That is a big plus for these switches.
What switch is best depends on your setup in terms of router power, locations etc. if network or router bandwidth, house interference issues the safest install will be using an Amazon Alexa with ZigBee smart hub and the paying up for the Enbrighten switches. Alex would need to be in the same room or next room to assure connection via the ZigBee but it will work faster and solves the other issues you may have with wireless. If you have good wireless backbone then save the money and use these unless you do not want a white switch.
Customer image
5.0 out of 5 stars What is the best switch?
By Me on April 23, 2022
I installed 6 of these in the same room as an Amazon Alexa with the ZigBee smart hub built in. I believe the two best current switch selection are this one and the Enright switch made by GE.
These are not Zigbee switches but are wireless 2.4 ghz. These are a breakthrough for amazon with price and functioned and ease of install. They only come in white to date. If you are trying to match the color to wall plate for dual and three-way outlets you want the wall plate that says “glossy”. They come with a nice one switch cover. Also switches made by GE in white for rocker panel or plugs will match the color of the switch closely
The GE enbriten with quick fit and simple wire Zigbee switches that work with the Alex hub are actually easier to set up but the cost $44 each. They are also rated at 15 Amps vs 3 amp for Amazon basic switch,so are heavy duty

To use ZigBee the Alex, need to be in the same area or part of the house as the Enright switches. It does come with a switch cover for different colors.
Both switch brands allow you to connect directly to Alexa without having a 3rd party app or hub installed. That is a big plus for these switches.
What switch is best depends on your setup in terms of router power, locations etc. if network or router bandwidth, house interference issues the safest install will be using an Amazon Alexa with ZigBee smart hub and the paying up for the Enbrighten switches. Alex would need to be in the same room or next room to assure connection via the ZigBee but it will work faster and solves the other issues you may have with wireless. If you have good wireless backbone then save the money and use these unless you do not want a white switch.
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creoleseasoning
5.0 out of 5 stars Happy with this smart switch!
Reviewed in the United States on May 26, 2022
Model: StandaloneStyle: Single Pole DimmerVerified Purchase
After owning smart plugs, I really wanted a better way to manage my lights. With smart plugs, you have to leave your wall switch on otherwise you can’t simultaneously control both the plug (either via the button directly on the plug or via your smart device) and the wall switch (i.e. if I turn off my wall switch, I can’t turn on my smart plug until I turn the wall switch back on). As someone who isn’t particularly handy, I was definitely a little hesitant to do this, but after watching a few videos, it was really a no-brainer. I got the single pole dimmer because I really wanted to have the ability to dim my lights.

Obviously, the most important thing to keep in mind is make sure your electricity is off during the installation process. Although I felt 99% confident that turning off the electricity at the circuit breaker box was sufficient, I still purchased an inexpensive voltage tester for the extra peace of mind. Installation was simple, but since the smart switch is significantly larger (in depth) than my non-smart switch, I really had to carefully place each of the wires back to optimize the amount of space in the electrical gang box. I really didn’t want to have to switch out my existing gang box with a larger one, so I was determined to get everything to fit without crushing anything. I've read that some people purchase smaller wire nuts to help with this situation, but I was able to make it work with the included wire nuts.

The user-experience is a bit unintuitive since the same single button is used to turn on/off the switch. Not a major problem but guests would probably have to fiddle with it once or twice. To dim/brighten the lights, you can either repeatedly press or hold down on the upper or lower brightness buttons. There’s also indicator lights, which is definitely nice to have. There is an orange indicator light that is only on when the switch is off (presumably to make it easy to find the switch?). There are 5 brightness indicator lights that display briefly when adjusting brightness or turning the lights on.

Overall, I’m happy with this switch and I generally feel comfortable with Amazon-branded products even when there are cheaper alternatives out there.
Customer image
5.0 out of 5 stars Happy with this smart switch!
By creoleseasoning on May 26, 2022
After owning smart plugs, I really wanted a better way to manage my lights. With smart plugs, you have to leave your wall switch on otherwise you can’t simultaneously control both the plug (either via the button directly on the plug or via your smart device) and the wall switch (i.e. if I turn off my wall switch, I can’t turn on my smart plug until I turn the wall switch back on). As someone who isn’t particularly handy, I was definitely a little hesitant to do this, but after watching a few videos, it was really a no-brainer. I got the single pole dimmer because I really wanted to have the ability to dim my lights.

Obviously, the most important thing to keep in mind is make sure your electricity is off during the installation process. Although I felt 99% confident that turning off the electricity at the circuit breaker box was sufficient, I still purchased an inexpensive voltage tester for the extra peace of mind. Installation was simple, but since the smart switch is significantly larger (in depth) than my non-smart switch, I really had to carefully place each of the wires back to optimize the amount of space in the electrical gang box. I really didn’t want to have to switch out my existing gang box with a larger one, so I was determined to get everything to fit without crushing anything. I've read that some people purchase smaller wire nuts to help with this situation, but I was able to make it work with the included wire nuts.

The user-experience is a bit unintuitive since the same single button is used to turn on/off the switch. Not a major problem but guests would probably have to fiddle with it once or twice. To dim/brighten the lights, you can either repeatedly press or hold down on the upper or lower brightness buttons. There’s also indicator lights, which is definitely nice to have. There is an orange indicator light that is only on when the switch is off (presumably to make it easy to find the switch?). There are 5 brightness indicator lights that display briefly when adjusting brightness or turning the lights on.

Overall, I’m happy with this switch and I generally feel comfortable with Amazon-branded products even when there are cheaper alternatives out there.
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Tory B.
5.0 out of 5 stars Quick and easy!
Reviewed in the United States on December 27, 2021
Model: StandaloneStyle: 3-Way DimmerVerified Purchase
Who is this for: anyone looking for a cheap easy way to smart control their existing lights from the switch.

Who it's not for: people with older homes, specifically without neutral wires.

I've used several brands for smart switches over the years. Although my favourites tend to be Lutron Caseta, the major downside to them is how expensive they are. Enter: Amazon Basics.

I purchased 6 of these to setup at my parent's house. Unfortunately, I was only able to setup 3. These do not play nice with older homes, because they require a neutral wire. That is the only downside I have seen.

The ones I was able to setup paired instantly through the Alexa app. They were then quickly put into groups, changed to be "lights" and voila -- they are now easily controlled by Echo/Alexa devices!

My parent's couldn't be happier!

I do hope Amazon Basics releases a "no neutral needed" version. I'm surprised they didn't launch that instead, that way every single homeowner could make their home smart. There are plenty of no-neutral required smart switches currently available, I guess Amazon just didn't find the right supplier in that regard.
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