Top critical review
Too Much a Forward Tilt
Reviewed in the United States 🇺🇸 on October 19, 2022
I got this chair on Prime Day, thinking I was getting a great deal. As usual, you get what you pay for. It was tricky to assemble, and getting the last screw to line up after the other 3 were in, was very difficult. We ended up taking all the screws out, and starting over in a different order. That helped, but would have been good to know before.
The seat is ok, but I don't think it would be comfortable to sit in for long periods of time. The worst part is that it has a very forward tilt to it. We have tried to adjust the tension, but nothing happens when we turn the tension knob. If you are looking for a work from home chair, this is not the one.
Edit to add: I decided to return the chair. I contacted the company to ask if I could return it in a different box, so I did not have to take it apart. They responded immediately, and with just a few back and forth details, they told me they were returning my money, and to keep the chair. Wow! Now that is customer service. While I was not happy with this chair, the great customer service will bring me back to this company in the future.