Top critical review
Not as Comfortable as it Looks - Will Likely Return
Reviewed in the United States 🇺🇸 on August 11, 2021
There are some good and clever aspects to this but sadly those aren't enough to compensate the flaws.
First, the up-and-down adjustable arms are nice but they pivot side to side (which is a good idea, theoretically) with the slightest touch so I feel like I'm constantly fighting them. The arm pads themselves are barely padded, dense, and are not long enough and should have another two inches on the back side of them. Sitting at the keyboard, my elbows are hanging slightly off the backside of the armrest.
The seat cushion, as others have noted (and which, sadly, I did not read prior to purchase) is hard. Not rock hard, but definitely on the concrete end of the spectrum. I have not spent a full day in it yet (this will be my first) but an hour in it last night made me think this was likely a send back. My rear is already getting sore and it's only been an hour and a half this morning. There are no springs (that I can see or feel) so I don't think this is something that just needs to be broken in.
Also, the rocking function is a bit RINO. Rocking in name only. Technically, you can make it rock but you have to be a power lifter to do so. My wife could not make it rock back at all and the only way to make it rock is to brace my feet against the back panel of my desk and force it back. Hardly relaxing. I have loosened the tension spring underneath as far as it will go, but this industrial-strength spring doesn't give easily. Yes, you can make it rock but if you're looking for a rocking motion like your grandma's rocking chair, this is not it. I get the sense if I let go suddenly with my legs, I'd be catapulted across my desk.
The adjustable lumbar support pillow is a really great idea, especially that it's attached via straps and is very adjustable and then will stay in position. However, it was initially extremely stiff and unyielding, like you're sitting on a rock with a small round log in the small of your back. But it loosened up a bit, and so I unhooked and walked on it for a few minutes and that did seem to make a difference. I'll walk on it some more later to give my legs a break from the rocking spring.
My favorite feature (and one of the main reasons I bought the chair) was the adjustable neck rest. This is the one part of the chair that is just perfect. The pillow is slightly more dense than it needs to be but again because of its straps, I'm able to get it exactly where I want it. I was in a car wreck, rear-ended, and so proper neck support is very important. I'll walk on it it too to see if I can soften it up a bit but even as is, it's really nice.
I do wish the chair would lower a bit more. Because of the aforementioned RINO issue, my knees are jammed up against the underside of my desk. if I could lower it somewhat, it would be more bearable.
I do like the look of the chair. It looks nice at the desk and the pictures make it look comfortable. But it's not quite living up to the pictures.
I will make up my mind whether or not to keep it in the next 48 hours. Right now, I'm leaning (no pun intended) toward returning it.
EDIT: After a few hours of use, and adding some additional padding on both the arms and the seat cushion, I was partially reclined and wondering if this would be doable (I loathe returning things and won't under most circumstances), when suddenly the back gave way and now the recline won't lock. It's going back.